The room/beds were comfortable. The staff was helpful & friendly. The breakfast was great - nice variety& good food.
Jessica
avril 2024
When we arrived, our 3rd party booking (Booking.com) had our dates wrong, I attempted to simply have dates switched as room was already paid for, I sat in the lobby for over 2 hours trying to reach a person at that place , good luck. Never did, tried again the next day no luck, the girl that checked us in followed up trying to call from her end, she too had no luck, then called me a week later for follow up, it was nice to see the follow up. At the end I ended up paying twice for a one night stay and Booking.com never responded and kept my money, lucky for us the hotel had an opening our we would have had to try and find another hotel in a small town. STAY AWAY from booking.com not worth the $5.00 your maybe going to save.
Cheryl
octobre 2024
The check-in process was quick and easy. The staff was super nice and helpful. We asked for recommendations for restaurants and the front office assistant was super informative about the area and local restaurants. The breakfast area was spacious and the breakfast was very nice. Little touch to mention was the fruit bowl by the elevator with positive messages written on the fruit, very nice touch. Love that it is pet friendly. The room was very clean and comfortable.
Stacey
avril 2023
Breakfast was amazing and so many options and a hot breakfast with biscuits and gravy, Waffle bar with blueberry batter. And the staff is truly the definition of southern hospitality! Small touches to make this feel like a 10 star establishment. Clean, clean and did I say clean? Smelled fresh and no odors on the room floors. Nice pool and gym. Great location too.
Nicole
octobre 2022
We thought this hotel was great for out friend in Galax having a wedding. The room was clean and smelled great. The staff was very friendly and professional. Breakfast was delicious. Clearly the management is doing what it is supposed to do. If we are ever back in the area we would no doubt come here.
Anonymous
juin 2023
The breakfast and breakfast area were excellent. We liked the idea of having 2 coffee areas , one for the people eating breakfast, and one for people grabbing a coffee to go. Well thought out. I liked the fact that sugar free syrup was available. The staff kept the breakfast area clean and well stocked
John
mai 2023
Galax Hilton was very quiet and very comfortable, and the breakfast was a delight! The pool area also has a hot tub. Checking in was easy with luggage carts readily available.
Jancie
septembre 2024
Staff is always friendly. Breakfast is excellent. Rooms always feel very clean. We have stayed here multiple times.
Bill
septembre 2023
Very clean and comfortable. Good location for our journey. Plenty parking. Excellent breakfast.
Stephen
septembre 2024
The breakfast was awesome! Staff was very friendly. Very clean common areas as well as room.
Carolyn
septembre 2024